Troubleshooting Tips

Please double-check these items before submitting a computer repair request:

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Try closing down and re-starting the computer.  That solves lots of problems.

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Try adjusting the brightness knob if screen is black.

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Is the green power light on? (It should be.)

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Is the computer plugged in? Are all cords connected securely

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Does the electrical wall outlet it's plugged into work?  Plug in something else there to test it.

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If it's plugged in to a power strip, is the power strip's switch turned on?

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If having trouble accessing a web site, double-check your spelling.

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If having trouble saving, try a new disk -- they do wear out after a while.

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SAVE YOUR WORK FREQUENTLY.  If you are working on something really important, save to a disk and to the C: drive of your computer.  That way you'll have a back up in an emergency.